‘Do the next right thing right’: Kevin Sofen talks tech fundamentals

New tools and technology can feel daunting, particularly if you already feel behind the curve, but the opportunities are endless if you can embrace a learning mindset that focuses on simply doing the next right thing right – fundamentals first, then baby steps. For example, when someone suggests a new tool, start by changing a knee-jerk “no” to a more open-minded “maybe,” then take another step, even watching a single video about the new technology. That’s the advice from technology advisor Kevin Sofen, who has spent more than a decade making connections between fire service organizations and industry to help fire departments implement new technology and data management tools. We dig into all this and more:

• New innovations, like AI, satellite communications and drones

• Top sessions from the IAFC’s Technology Summit International

• How to involve more seasoned members without expecting them to be tech “champions”

• Reframing the phrase “death by a thousand cuts” to “solutions by a thousand little things” for technology

• Shifting the mindset from having to use tech tools to wanting to use tech tools

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