
Better Every Shift
FireRescue1’s Better Every Shift Podcast spotlights the passion and perseverance of firefighters. Hosted by Madison, Wisconsin, Firefighter Aaron Zamzow, the show brings kitchen table conversations to the airwaves, always focused on solutions, positivity and the realities of station life. Zamzow and guests tackle myriad hot topics, whether fire service, news or even pop culture-focused, bringing some levity to the often very serious nature of the profession. Dig into what drives firefighters to improve themselves, their crew, even the fire service as a whole. Listen in to get better every day, every call, every shift.
Latest episodes

May 15, 2025 • 49min
How to hit the ‘RESET’ button on behavioral health
“You’re not Superman; you can’t carry it all.” Sarasota (Florida) Deputy Chief Darin Wallentine urges all listeners, no matter your rank, to carve out time to focus on your behavioral health. If you don’t know where to start, this year’s Safety Stand Down offers a variety of resources centered on the theme “Break the Stigma: Behavioral Health RESET” – Recognize, Educate, Strategies, Empower and Training. Use the resources for your personal health needs, and share them with your crewmembers as part of the annual weeklong event, June 15-21, when all fire and EMS departments are encouraged to suspend non-emergency activity to focus on this central theme.
Get Firefighter Safety Stand Down resources.
This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com.
Email bettereveryshift@firerescue1.com to share your feedback.

May 13, 2025 • 9min
Extra Alarm: The all-in engine company – making it work with 3 members
This week’s Extra Alarm insights come to us from Jeffrey Bryant Jr., a firefighter/paramedic with the Aurora (Illinois) Fire Department. Bryant outlines strategies for a three-person engine company, highlighting the roles of the officer, driver and firefighter, and their tasks in search and suppression. Bryant underscores the importance of training crewmembers to adapt to staffing levels while still prioritizing life safety. He also tackles how two-in/two-out policies can affect decision-making.

May 8, 2025 • 53min
Dr. Reggie Freeman returns to talk higher education, plus Zam’s MBA
It’s a special show this week, as Dr. Reggie Freeman returns to talk all things higher education and help us celebrate a milestone moment for Zam. It was Chief Freeman who, during his first appearance on Better Every Shift, encouraged Zam to go back to school – and he did. Zam and Freeman share their personal education journeys, detail what they have learned about how they learn, and encourage all fire personnel to consider what’s stopping you from taking the next step in their leadership development.
This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.
Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. You can also follow the show on Apple Podcasts, Spotify or wherever you listen to your podcasts. And email bettereveryshift@firerescue1.com to share your feedback!

May 1, 2025 • 55min
Chief Reid Vaughan: ‘If you can fog a mirror, I’ll find you a job’
“There’s a job for everybody” at the volunteer fire department. That’s Chief Reid Vaughan’s perspective on recruitment. Cuba, Alabama, where Vaughan serves as fire chief, doesn’t have a lot of financial support, meaning officials have to get creative about how to best serve the community. Vaughan shares volunteer recruitment strategies plus smart ways to do more with less. We dig into all this plus:
Mutual-aid relationships that make a big difference
Hybrid education programs that fit volunteers’ schedules
Homegrown systems for communicating with the public
How to highlight the realities of volunteer fire life for local and state leaders
Chief Vaughan also shares his experience receiving the IAFC Volunteer Fire Chief of the Year Award and encourages listeners to nominate a deserving chief this current award cycle. Nominations close May 9.
This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com.
Email bettereveryshift@firerescue1.com to share your feedback!

Apr 29, 2025 • 8min
Extra Alarm: Fire service pruning – make way for fresh ideas, technology and practices
This week’s Extra Alarm insights come to us from Division Chief Eric Latimer, who uses the metaphor of pruning a rose bush to emphasize the importance of evaluating and updating fire department practices, policies and technology. Pruning is necessary to eliminate outdated methods and make way for new, more efficient practices. Areas for potential pruning include outdated policies, unsafe practices, irrelevant tools, and administrative methods that fail to leverage new technologies. Continuous and mindful evaluation led by adaptable and communicative leaders can lead to a more efficient, effective and safer fire department.

Apr 24, 2025 • 43min
NFL lineman honors fallen firefighters through ‘My Cause My Cleats’ program
It’s Draft Day – a perfect opportunity to spotlight one player who has chosen to support the fire service through the NFL’s “My Cause My Cleats” program. Colts center Danny Pinter, who has several ties to the fire service, honors fallen firefighters on custom designed cleats each season. Zam and Janelle met Pinter a recent National Fallen Firefighters Foundation event where Pinter connected with the fire service leaders and the loved ones of fallen firefighters, reinforcing his commitment to the cause. We dig into Pinter’s support for the fire service, plus a host of football-to-fireground lessons.
This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.
Email bettereveryshift@firerescue1.com to share your feedback!

Apr 22, 2025 • 6min
Extra Alarm: The importance of proportional response on and off the fireground
This week’s Extra Alarm insights come to us from Linda Willing, who tackles the significance of proportional responses. Willing emphasizes how underreaction can condone inappropriate behavior, while overreaction can waste resources and damage trust. Using real-life examples, she illustrates that responses should be fair, consistent and proportional to the incidents, whether on the fireground or in organizational settings. Disproportionate responses can lead to further problems, trust issues and morale damage.

Apr 17, 2025 • 1h 9min
Chief Kim Zagaris reflects on the Oklahoma City bombing 30 years later
“I’ve seen some horrendous accidents and things – never in my life had I seen anything similar to this.” Chief Kim Zaragis describes the scene of the Oklahoma City bombing – a terrorist attack that killed 168 people and injured more than 600 others on April 19, 1995. As we mark 30 years since the horrific incident, Chief Zagaris recounts his 16 days working the scene as the planning section chief – a role he was tasked with due to his extensive experience in USAR responses, emergency management and homeland security. Zagaris, who currently serves as the Wildfire Policy and Technology Advisor for the Western Fire Chiefs Association, highlights the challenges faced at the scene, coordination with the FBI, the highly personal dedication of the first responders during recovery efforts, and the importance of humility when providing mutual aid, among other key takeaways from the incident.
This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com.
Enjoying the show? Email bettereveryshift@firerescue1.com to share your feedback!

Apr 15, 2025 • 10min
Extra Alarm: Fleeing to the firehouse – when work becomes an escape
This week’s Extra Alarm insights come to us from Dr. Rachelle Zemlok, a clinical psychologist focused on first responders families. Dr. Zemlok examines the tendency of some firefighters to spend extra hours at work to escape personal problems, leading to emotional distance and strained relationships at home. The structured environment of firefighting contrasts with the complexity of home life, causing some to avoid addressing domestic issues. Dr. Zemlok suggests a four-step approach to tackle these challenges, and encouraged firefighters to confront emotional challenges head-on, seek professional help if needed, and strive for a healthy work-life balance.

Apr 10, 2025 • 1h 16min
‘Interior offensive aggressive attack’: Juratovac shares her favorite words
Firefighters sometimes get “too cute” on the fireground, trying to do too much or step outside their area of expertise. On this Better Every Shift playback, San Francisco Assistant Chief Nicol Juratovac shares some examples and urges firefighters to focus on their bread-and-butter tactics for a strong “interior offensive aggressive attack” – her all-time favorite words. Juratovac is a student of the game day in and day out, honing her skills on everything from incident command and apparatus positioning to forcible entry and roof operations – and she shares her lessons with you today!
This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.
Enjoying the show? Email bettereveryshift@firerescue1.com to share your feedback!