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The TroopHR Podcast
Ep 8. Bridging the Gap Between HR and Business Operations: Insights from SkillCycle's Co-Founder, CCO Rebecca Taylor
Apr 22, 2024
In a captivating discussion, Rebecca Taylor, co-founder and Chief Customer Officer at SkillCycle, shares her extensive experience bridging HR and business operations. She highlights the evolving role of the COO and how alignment with HR can enhance organizational success. Key insights include leveraging data for decision-making, addressing challenges during layoffs, and the importance of targeted training programs. Rebecca candidly discusses her journey from HR to COO, tackling imposter syndrome and emphasizing the value of mentorship and self-advocacy in career growth.
31:35
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Quick takeaways
- The collaboration between COOs and HR leaders is essential for aligning employee needs with business objectives to drive success.
- Understanding and utilizing data-driven insights empowers HR leaders to advocate effectively for resources and shape impactful initiatives.
Deep dives
The Evolving Role of the COO
The Chief Operating Officer (COO) plays a crucial role in translating the vision of a company's CEO into actionable steps and strategies. This position requires a deep understanding of various departments to ensure that all teams work cohesively towards the company's objectives. COOs need to be adaptable, as their responsibilities can vary significantly based on the organization's size and needs. A core function is ensuring that all employees are aligned and that the company is effectively using resources to meet its goals.
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