Taylor welcomes Rebecca Taylor, co-founder and Chief Customer Officer at SkillCycle, for an in-depth discussion on the evolving role of the Chief Operating Officer (COO) and its intersection with HR leadership. Drawing from her extensive experience in both HR and business operations, Rebecca shares valuable insights on how COOs and HR leaders can effectively collaborate to drive business success while prioritizing employee needs. Key topics include aligning HR initiatives with business objectives, leveraging data to make informed decisions, navigating the challenges of layoffs, and developing essential skills for managers. Rebecca also shares her personal journey transitioning from HR to a COO role, offering candid advice on overcoming imposter syndrome and taking ownership of one's career path.

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Credits

TroopHR Founder: Tracy Avin

Show Producer: Nicole Fealey

Show Host: Taylor Bradley

Note: Transcripts generated by AI.