Client Relationship Tips and secrets behind a thriving relationship between a CRO agency and the client - anybody can learn how to get started in CRO but it takes years of experience to know how to run a CRO agency and how to scale while keeping the same standards of quality.
In my presentation, I will walk you through what you need to know to build a strong, successful relationship with your clients and with your team.
You will learn:
- how to set expectations with your client from Day 1
- how to leverage operating procedures and automate your work
- how to communicate with clients and get stakeholder buy-in every time
Chapters
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0:00 - Introduction
1:52 - The testing Masterfile
3:37 - The testing sheet template
Experiment Nation: The Podcast