Anonymous Fraud-Fighter Perspectives On: Proof of Concepts

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In this episode of Fraudology, host Karisse Hendrick and several anonymous guests delve into the complexities of assessing and selecting fraud prevention vendors within the e-commerce industry. The episode tackles the challenges merchants face during proof of concept (POC) phases, such as the resource burden, the importance of trustworthy relationships with vendors, and the impact of overpromising and underdelivering.

The guests share anecdotes and stress the need for thorough knowledge, vendor expertise, and adaptability, along with the importance of internal advocacy for technological investments.

The group also explores the subtle influences of vendor incentives and the significance of client references in an oversaturated market, highlighting the value of vendor support and understanding of specific use cases for a successful long-term partnership.

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

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She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.