S4E17 - Build a Learning Library featuring Nick Murphy
Jun 22, 2024
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Join Nick Murphy, Senior Research and Experimentation Lead at Further, as he shares insights into building effective learning libraries that enhance experimentation. He emphasizes capturing the âwhyâ behind tests to foster a culture of growth. Discover how organizing your library can facilitate cross-team collaboration and inform decision-making. Nick also discusses the importance of early documentation and how macro learnings can support consultancy practices, paving the way for a deeper understanding of consumer behavior.
Building a learning library is crucial as it consolidates insights from experiments, informing future strategies and fostering informed decision-making.
Encouraging cross-team collaboration by sharing insights from the library enhances organizational culture, enabling proactive use of past learnings within the team.
Deep dives
The Importance of Building a Learning Library
Creating a learning library is essential for businesses engaging in experimentation. This library serves as a repository that captures insights gained from tests, consolidating learnings to help inform future decisions and strategies. By sharing these insights across departments, such as marketing and sales, organizations can foster a culture of collaboration and informed decision-making. This ensures that every team member understands the findings, preventing reliance solely on gut feelings when determining customer preferences.
Addressing Intangible Learning
Learning from experimentation is often viewed as intangible, which can lead to underestimating its importance. The conversation emphasizes that while quantitative results are easily measurable, qualitative insights can provide significant value that is often overlooked. By framing learning as an art rather than a science, practitioners can encourage a broader understanding of customer behaviors without being confined to quantifiable metrics alone. This perspective shift can help teams recognize the worth of knowledge gained from tests, even when they yield inconclusive results.
Designing an Effective Learning Library
An effective learning library should prioritize usability and accessibility, ensuring that it does not overwhelm users with excessive data. Setting clear, simple parameters for documentation allows for easy retrieval of relevant insights, enabling stakeholders to understand the essence behind experimentation results. A well-structured learning library can illuminate trends and findings, offering a clear picture of what strategies might work best in various contexts. This approach fosters deeper engagement from all team members, moving experimentation from a mere testing tool to a strategic asset.
Promoting Engagement and Continuous Improvement
Encouraging team engagement with the learning library is integral for its success in driving a culture of experimentation. Regularly sharing insights gained from the library and relating them to ongoing tests can help instill its use within the organization. Moreover, leveraging these learnings in brainstorming sessions and discussions reinforces their relevance and utility. As teams recognize the benefits of referring to the library for past insights, they are more likely to utilize it proactively, thus contributing to ongoing improvements and strategies.
Discover the power of experimenting to learn and win! đȘ
Nick Murphy shares his expertise on building learning libraries. Here are 5 key takeaways:
- Learning libraries capture the âwhyâ behind successful and unsuccessful tests.
- Organize your learning library with consistent and digestible fields.
- Use âbroadâ and âspecificâ learning columns for a layered understanding.
- Encourage cross-team collaboration by sharing insights company-wide.
- Learning libraries foster a culture of experimentation and growth.
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