David Jones has more than 50 years of hospitality experience both working in the industry (Marriott, Shangri-La) in North America and Asia, as well as in academia, where he was a professor of hospitality management at leading universities.

In today's episode, David explains the role of AI, automation & technology in providing hospitality - plus what you should do now to prepare your organization and your career for what's ahead.

Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

The role of AI, automation & technology in providing hospitality - David Jones