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How Fortune 500 Engineering Manager approaches hybrid work with Rachel Trana from Grainger

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Mar 20, 2025
Rachel Trana, Senior Engineering Manager at Grainger with nearly 15 years in software and a PhD in applied math, shares valuable insights on hybrid work strategies. She emphasizes the importance of effective project kickoffs and the benefits of pair programming in fostering communication. Rachel discusses tackling onboarding challenges and the need for clear status updates to keep teams aligned. With practical advice for both leaders and team members, she offers innovative solutions to navigate the complexities of remote collaboration.
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ADVICE

Customizable Pair Programming

  • Pair programming should be treated as a skill that can be tailored to individuals' working and communication styles.
  • Pairs should set clear expectations about pacing and interaction to maximize engagement and learning.
ANECDOTE

Pairing Boosted Complex Project

  • A complex project succeeded due to thorough pairing and context sharing between experienced and new engineers.
  • The team achieved fast cycle time and high deployment frequency with minimal bugs.
ADVICE

Effective Status Updates

  • Make status updates concise yet informative, detailing what has been tried and the next steps.
  • Clear updates enable teammates to provide meaningful support and suggest alternatives.
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