Using a Skills Framework to Empower Employees: Microsoft’s Shweta Srivastava and John Mighell
May 29, 2024
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Microsoft employees Shweta Srivastava and John Mighell discuss how the company is implementing a skills framework, moving beyond job titles to focus on skills and expertise, empowering employees. They talk about human verification of skills data, creating a career-focused environment, and democratizing opportunities through a skills-based approach.
Microsoft prioritizes skills data to empower employees beyond job titles.
Employees have control over their skill profiles and data sharing preferences at Microsoft.
AI technology is used at Microsoft for accurate skills assessments and bridging individual capabilities with job roles.
Deep dives
Implementing Skills at Microsoft
Microsoft is transforming its approach to skills, focusing on skills as a valuable data repository. Shweta Srivastav and John Myel discuss how Microsoft dog-foods its product development by using employees as guinea pigs, emphasizes human verification in skills data, and highlights the importance of delayed gratification to see the vision through.
Skills-Based Organization at Microsoft
Microsoft is shifting towards a skills-based organizational model, moving beyond job titles to empower employees based on their skills and expertise. The company focuses on skills as the common denominator for workforce intelligence, aiming to foster talent mobility, career growth, and strategic decision-making based on real-time talent insights.
Employee Empowerment through Skills Data
Microsoft emphasizes putting employees at the center of skills data management, allowing individuals to control their skill profiles and data sharing preferences. The focus is on personalized development opportunities and transparent communication to ensure employee buy-in and collaboration.
Leveraging AI in Skills Tech Strategy
Microsoft leverages AI in its skills tech strategy to power an inferencing engine for accurate skills assessments. The company combines data inputs, role mapping, and generative AI to provide employees with dynamically recognized, distinct skill sets, bridging the gap between individual capabilities and traditional job roles.
Long-Term Vision for Skills and Talent Development
Microsoft's long-term vision for skills and talent development centers around democratizing opportunities, breaking down barriers, and aligning employee aspirations with business needs for agility. By shifting to a skills-based approach, the company aims to revolutionize how individuals are assessed, providing a more comprehensive and accurate representation of their skill sets.
The mission of Microsoft is to empower every person in every organization to achieve more. An enterprise-wide skills focus is one way they’re fulfilling their mission.
It’s about moving beyond job titles and fixed roles to give freedom and flexibility to apply skills and expertise where they matter the most. And it’s all in service of creating an environment where growing one’s career is the top reason to join and stay at Microsoft.
They’re using human verification to give the individual control over the data that’s included, who it’s shared with, and how it’s shared.
Shweta Srivastava and John Mighell share how Microsoft is implementing skills on a large scale in this fascinating conversation.
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