The Eric Ries Show

A Founder’s Guide to Pivoting Without Killing the Company | Misha Esipov

23 snips
Jan 8, 2026
Misha Esipov, Co-founder and CEO of Nova Credit, shares his journey from emigrating from the Soviet Union to tackling the credit access issue for immigrants. He discusses the impact of COVID on his company and how crises can sharpen leadership focus. Misha highlights the importance of customer interviews in pivoting Nova Credit's offerings towards urgent needs like income verification during unemployment spikes. He emphasizes balancing social missions with profitable models and the need for sustainable solutions in entrepreneurship.
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ANECDOTE

Origin Story From Immigrant Experience

  • Misha traces his entrepreneurial path from studying math to finance and then to Stanford entrepreneurship courses.
  • He started Nova Credit after seeing international students repeatedly shut out of credit despite prior financial histories abroad.
ADVICE

Go Talk To Customers First

  • When you're lost, immediately go talk to customers and collect real insights through interviews.
  • Use those conversations to reframe problems and guide product pivots toward urgent customer needs.
INSIGHT

Why Credit Bureaus Are So Entrenched

  • Credit bureaus act as gatekeepers by collecting data from lenders and selling it back, creating a powerful data moat.
  • That century-old structure makes the space highly protected and hard for new venture-backed entrants to penetrate.
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