Outthinkers #28—Tiffani Bova: Modernizing Your Company Strategy to Increase Your Growth IQ
Tiffani Bova is the chief growth evangelist at Salesforce and the author of the Wall Street Journal bestselling book GROWTH IQ: Get Smarter About the Choices that Will Make or Break Your Business.
Tiffani has been named to the latest Thinkers50’s list of the world’s top management thinkers and is a welcomed guest on Bloomberg, BNN, Cheddar, MSNBC, and Yahoo Finance, among others. She also contributes her thinking to publications including Harvard Business Review, Forbes, Entrepreneur, Quora, Thrive, among others.
She is a change-maker who’s thought-provoking and forward-thinking insights have made her a frequent guest on a variety of industry-leading podcasts and live broadcasts.
She’s also a host of her own podcast, What’s Next! with Tiffani Bova, an iTunes’ all-time business and management bestseller and a top sales podcast according to Top Sales Magazine. Tiffani has interviewed a growing number of exceptional humans including Arianna Huffington, Dan Pink, Seth Godin and Tom Peters.
She's also considered a top Twitter influencer in Business Growth, Customer Experience, Digital Transformation, the Future of Work, and Sales. She was named one of Inc. Magazine’s 37 Sales Experts You Need to Follow on Twitter, a LinkedIn Top Sales Expert to Follow in 2018, 2019 and 2020, and a Top 100 Women in Tech.
In this podcast she shares:
- What it takes to increase your Growth IQ
- Why its critical today to be a “master asker”
- And why after deeply studying product and sales strategies, she is now turning her attention to employees
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"There's a gap in the market. There's a lot that talks about employees.There's a lot that talks about customers, and then loosely we'll talk about them together. But what is the value? We went out and did some primary research, and we found that brands that do that really well in the U.S. is 1.8X faster growth rates. For a billion-dollar brand, it's a $40-million impact."
-Tiffani Bova
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Episode Timeline:
00:00—Introducing Tiffani Bova + The topic of today’s episode
2:20—If you really know me, you know that...
3:18—What is your definition of strategy?
4:38—Could you give us background on Growth IQ, your most well-known concept?
7:53—What's something that appears on your paths to growth that in wasn't included before?
9:59—Could you characterize what makes Salesforce something beyond CRM?
12:15—What made you decide to focus on business growth?
16:16—What are you working on now?
18:10—What should strategists do next, and how can we connect with you?
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Additional Resources:
Personal page: https://www.tiffanibova.com/
Twitter: https://twitter.com/Tiffani_Bova
LinkedIn: https://www.linkedin.com/in/tiffanibova
Thank you to our guests, thank you to our executive producer, Karina Reyes, our editor, Zach Ness, and the rest of the team. If you like what you heard, please follow, download, and subscribe. I'm your host, Kaihan Krippendorff. Thank you for listening.
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