Episode 9 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss:
(00:00) Intro
(01:49) John's origin story
(05:21) How John thinks about KPIs for his business
(07:43) John reviews his weekly KPI sheet
(10:10) How did John learn about KPIs?
(12:50) Discussion about SGI & trade groups
(16:42) What does it mean to adopt a business system?
(20:03) Value of annual & quarterly off-site meetings
(22:57) What hurdle should you give to a general manager?
(26:15) The value of property management as SMB launchpad
(27:42) Tips on growing a small service business
(29:58) Selecting CEO/Owner compensation
(34:55) John's opinion on other service businesses
(37:01) Peter discusses adding trades businesses to PM
(40:38) John explains what he likes & dislikes about service businesses
(45:32) Scaling home service businesses
(50:08) Training general managers & operators
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Follow John on Twitter: https://twitter.com/WilsonCompanies
Visit The Wilson Companies website: https://www.thewilsoncomp.com/
Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10
Learn more about Peter & how to connect with him here: peterlohmann.com
RL Property Management manages Columbus area rental properties: rlpmg.com
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