In this episode of Flying Solo's summer season sessions, we revisit Lucy Kippist's chat with Alan Stevens, Alan is the founder of The Science & Art of Reading People. In this episode, you'll discover how you recognise how to speak to people, in the way they want to be spoken to, even before the conversation begins. It's an art that can help you win customers and influence people. And guess what it all starts with what's written on their face,
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