Walgreens Boots Alliance's Unapologetically Human Approach to Leadership, with Holly May

In this episode of the HR Leaders podcast I'm joined by Holly May to discuss how Walgreens Boots Alliance is creating an unapologetically human approach to leadership, and how Holly is using radical vulnerability to support mental health in the workplace.

Holly May is the EVP & Global CHRO at the Wallgreens Boots Alliance. She is responsible for the strategy and direction of innovative global HR programs, policies and practices that support WBA’s business goals and initiatives and for ensuring fair and equitable treatment for all team members. Most recently, May served as Global Chief Human Resources Officer for Abercrombie & Fitch Co., managing all aspects of HR and ESG efforts across the company. She previously worked for Starbucks as Senior Vice President of Global Total Rewards and Service Delivery, responsible for consulting with the company’s board of directors and executive leadership team on the strategic direction of Starbucks’ global compensation and benefits portfolio. Prior to her time at Starbucks, May served in human resources leadership roles of increasing responsibility at ING, Voya Financial and Visa Inc., as an HR business partner and leading Rewards, DE&I and HR strategy.

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Episode highlights

00:00 Intro

04:08 Holly’s journey to EVP & Global Chief Human Resources Officer at Walgreens Boots Alliance

08:08 What looking after a "whole" employee actually means

12:10 How to create an unapologetically human approach to leadership

20:39 How to use radical vulnerability to support mental health in the workplace

23:18 How Holly implements leading vulnerability in the workplace

28:11 How to measure the success of your mental health programmes

30:24 Why so many companies get communication wrong

32:20 HR Leaders quick fire round

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