Modern CTO

Leading Superworkers in the Public Sector with Denise Hemke, CPO at NEOGOV

Sep 24, 2025
Denise Hemke, Chief Product Officer at NEOGOV, shares her passion for developing AI-powered solutions in the public sector. She discusses how tailored products can meet unique government needs and the role of gamification in training 911 operators through innovative tools like Power Recall. Denise also highlights the importance of using AI to enhance hiring and improve compliance within public safety, ensuring fairness and transparency. Her insights into building a personal advisory board and mentoring future leaders offer valuable guidance for those in tech and beyond.
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INSIGHT

Built For Government Workflows

  • NeoGov builds software purpose-built for the public sector, not retrofitted private tools.
  • That focus enforces fairness, compliance, union rules, and government workflows from day one.
ADVICE

Structure Teams Around Users

  • Organize product teams by user needs and product groups rather than a single leader owning every product.
  • Hire strong leaders for suites and give product managers permission to obsess about specific users and features.
ANECDOTE

Podcast As Forced Learning

  • Denise hosts a podcast for Products That Count to learn and give back to the product community.
  • She uses it as forced learning and to build relationships with product leaders.
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