Connor Westby, the entrepreneur behind NutriPaw, discusses his journey in scaling a pet supplement brand into an eight-figure powerhouse. He shares insights on overcoming early challenges and the importance of product innovation. Discover how a strategic pivot in advertising and expansion into new markets fueled growth. Connor reflects on a major business setback and emphasizes the value of maintaining a lean operation for faster scaling. His story is packed with actionable lessons for aspiring business owners!
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question_answer ANECDOTE
From Consulting to eCommerce
Connor Westby transitioned from management consulting at Bain & Company to eCommerce.
He applied his consulting experience to his own venture, NutriPaw.
question_answer ANECDOTE
NutriPaw's Humble Beginnings
NutriPaw started with £15,000, funded by loans, focusing on one calming pet product.
Initial marketing was scrappy, with Connor and his partner Adelina packing orders themselves.
insights INSIGHT
Identifying the Pet Market Opportunity
Connor identified the pet supplement market by noticing search trends for pet products while consulting for a human supplement brand.
Recognizing the growing humanization of pets trend and the underserved pet market, Connor decided to start there.
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Molly Pittman sits down with Connor Westby, an entrepreneur who successfully scaled NutriPaw a pet supplement company, into an eight-figure brand. They dive deep into the lessons learned, the challenges faced, and the strategies that helped Connor achieve massive growth. If you're looking for actionable insights on business scaling, marketing, and product expansion, this episode is packed with valuable takeaways!
"You get to a place where no one truly understands your business like you do, and that’s both a blessing and a curse." – Connor Westby
You Will Learn:
How Connor transitioned from consulting to eCommerce
The challenges of scaling a pet supplement brand
Why NutriPaw pivoted its ad strategy for sustainable growth
Lessons from a major business setback & how to recover
How expanding into new markets unlocked revenue growth
The importance of product innovation & differentiation
Why keeping your business lean can help you scale faster
00:00:26 – Meet Connor: His Background & How He Started NutriPaw 00:03:31 – The Early Challenges of Scaling a Pet Supplement Brand 00:04:42 – Key Decisions That Led to NutriPaw Growth 00:08:42 – Expanding into New Markets: Lessons & Wins 00:21:54 – Surviving a Major Business Setback & The Future of NutriPaw 00:29:15 – NutriPaw's Company Structure 00:37:42 – Final Thoughts & Takeaways from Connor’s Journey
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