Business English from All Ears English BE 334: Rebuild or Carry On? How to Maintain Business Relationships
Nov 14, 2024
Explore the art of maintaining professional relationships after uncomfortable encounters. Discover effective communication strategies to rebuild trust and manage awkward business calls. Learn the importance of attentive listening and respect in navigating shifting workplace dynamics. Delve into confronting unresolved issues for collaboration while adapting to changes in roles and management. This insightful discussion highlights practical tips and insights to foster stronger business connections.
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Workplace Shakeup
- Lindsay's partner experienced a workplace shakeup where former coworkers now report to them.
- This situation, while not identical to Kate's, highlights the awkwardness of shifting power dynamics in business.
Kate's Dilemma
- Kate from Taiwan needs to call a native English speaker for a favor after an awkward business encounter.
- She and the speaker were previously competing on a transaction.
Prioritize Professionalism
- Prioritize professionalism in business interactions, especially on the phone, where body language cues are absent.
- Address lingering issues only if they hinder the work relationship.