11min chapter

Business English from All Ears English cover image

BE 334: Rebuild or Carry On? How to Maintain Business Relationships

Business English from All Ears English

CHAPTER

Navigating Awkward Business Calls

This chapter explores the challenges of following up on a past awkward business encounter. The speakers discuss strategies for effectively communicating while addressing unresolved tensions, emphasizing the need for professionalism and sensitivity. They offer insights into maintaining relationships and transitioning conversations from past conflicts to current business matters.

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