In today’s rapidly evolving business environment, beingcustomer-centric is no longer enough—leaders must drive a companywide shift in how customer value is understood and delivered.

In this episode, Shelley is joined by Ingrid Maynard, Founder of The Sales Dr, host of the Sales Revolution podcast and author of The Sales Revolution. With over 25 years of experience transforming sales performance, Ingrid shares her insights on redefining the sales approach through a value-driven, whole-of-business model.

Together, they explore the vital role leaders play in influencing, connecting and creating meaningful experiences that elevate not just the customer journey, but the impact on the business and its people.

Grab a copy of Ingrid's book: https://thesalesdr.com.au/the-sales-revolution-book/

Connect with Ingrid: https://www.linkedin.com/in/ingridmaynard/

Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠

Work with Shelley: ⁠⁠https://shelleyflett.com ⁠

Shelley books: https://www.shelleyflett.com/shop

#237. Interview with Ingrid Maynard on the sales revolution