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HBR IdeaCast

How One CEO Creates Joy at Work

Dec 18, 2018
Richard Sheridan, CEO of Menlo Innovations and author of 'Chief Joy Officer,' shares his journey to fostering joy in the workplace. He reveals how a joyful environment is crucial for creativity and fulfillment, even if happiness isn't constant. Sheridan emphasizes the difference between joy and happiness, advocating for leadership that promotes trust and collaboration. He also discusses the importance of embracing change, balancing optimism with realism, and the power of small actions in creating a positive workplace culture.
27:38

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Quick takeaways

  • Creating a joyful workplace requires fostering open communication and psychological safety to promote innovation and creativity among employees.
  • Leaders should prioritize relationship-building and positivity, empowering all team members to contribute to a culture of joy and fulfillment.

Deep dives

The Pursuit of Joy in Work

Creating a joyful workplace involves fostering an environment where creativity and innovation can thrive. Richard Sheridan, after experiencing a lack of joy in his previous job, co-founded Menlo Innovations with the mission of making work enjoyable for himself and his team. He emphasizes that joy comes from serving others and delivering products that delight customers, reflecting the underlying satisfaction in one's work. The positive experiences in Edison's lab, marked by collaboration and enthusiasm, inspired Sheridan to reshape his approach to leadership and cultivate a fulfilling workplace culture.

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