When Clients Reject the Work: A Consulting Mistake with Jim Benson

Consultant, author, "Personal Kanban" expert

Notes: http://www.markgraban.com/mistake4

My guest for Episode #4 is Jim Benson, the creator of the "Personal Kanban" method and an expert making work flow and decisions easy. He is the CEO of Modus Cooperandi and is a Founding Partner in Modus Institute. And, he's co-creator of the "Lean Coffee" meeting format.

Today, Jim shares a story about working his mistakes and assumptions that he made when working with a large telecom / communications clients that had thrown out the new cross-functional way of working that Jim had helped them put in place. It's a mistake that was humbling to Jim and a mistake that he cheerfully learned from.

Jim is co-author of the book Personal Kanban: Mapping Work | Navigating Life. You can find him on Twitter as @ourfounder.

--- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support