My Favorite Mistake: Business Lessons from Failures and Success cover image

My Favorite Mistake: Business Lessons from Failures and Success

Latest episodes

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Jan 13, 2025 • 56min

World Series Coach Trent Clark on Mistakes, Leadership, and Building Winning Teams

My guest for Episode #291 of the My Favorite Mistake podcast is Trent Clark, CEO of Leadershipity and Founder of Courage Coach LLC. Having spent his adult livelihood among the top 1% producers in sports and business, Trent is dedicated to empowering people to reach their goals, peak performance, and attain their dreams. Episode page with transcript, video, and more. An entrepreneur of 12 companies and longtime Entrepreneur Organization Member, he is best known for being a two-sport Division I Collegiate Athlete and Coaching 12 years in Professional Baseball with three organizations - including three (3) trips to the World Series - working with the Detroit Tigers, two-time American League Champion Cleveland Indians and the 2002 World Champion Los Angeles Angels of Anaheim.  He’s the author of a new book, Leading Winning Teams: How Teamwork, Motivation, and Strategy Achieve Big League Success, and he’s also the host of his podcast, "Winners Find a Way." Trent has worked on staff with famed personalities, coaches, and executives, including Nick Saban, Joe Maddon, Tom Izzo, Mike Scioscia, and my favorite from that list… Sparky Anderson. This episode covers the importance of learning from mistakes, resilience, and the parallels between sports and business leadership. Trent shares impactful lessons from his career, including a pivotal mistake involving contract negotiations that shaped his approach to accountability and preparation. The conversation explores themes such as embracing failure as a stepping stone to growth, the necessity of adaptability in high-pressure environments, and the role of coaching in fostering continuous improvement. Insights on balancing personal and professional commitments, the evolution of strength training in baseball, and cultivating high-performing teams round out a compelling discussion on achieving sustained success through intentional learning and reflection. Questions and Topics: What’s your favorite mistake? Are you willing to share what the main promises were that the Angels made verbally but never included in the written contract? Do coaches typically have an agent or a lawyer, or is that something you just handle on your own? How has the thinking evolved about bulking up in baseball? Is it still considered risky, or is it more about how players approach strength training? As a strength and conditioning coach, were you traveling constantly with both the Major League and minor league teams? What was that like for your family life? What can we learn from athletes about bouncing back from mistakes that might apply to entrepreneurship or our own work? You told me you get excited about mistakes—why is that, and how do people respond when you show that enthusiasm?
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Jan 6, 2025 • 45min

From Sports Executive to Entrepreneur: How Michelle Rankine Built a Multimillion-Dollar Home Care Franchise

My guest for Episode #290 of the My Favorite Mistake podcast is Michelle Rankine, Ph.D., a trailblazing entrepreneur in the health space who built a multimillion-dollar home care franchise business to address disparities in Black and Brown communities. Episode page with video, transcript, and more A former sports executive with roles at major organizations like the U.S. Olympic Committee, Michelle found her calling in senior home care after her brother’s tragic car accident left him paralyzed. Driven by a strong sense of purpose and community, she now owns three Right at Home franchises in the Dallas-Fort Worth area, prioritizing quality care and bridging critical gaps for aging adults. In this episode, Michelle and host Mark Graban explore her biggest lessons learned: why trust is essential when building a business, how data-driven KPIs can spark growth, and where home care fits into the spectrum of healthcare services. Michelle shares her personal story of shifting from the security of collegiate sports administration to the uncertainty of entrepreneurship, revealing how she discovered resilience, the importance of coaching, and the power of focusing on the right goals. Key themes include fostering health equity, measuring what matters, and creating supportive networks—whether for Olympic athletes or for families needing respite care. Questions and Topics: Could you share your “favorite mistake,” and how did you learn from it? Was your realization about needing to trust others gradual, or was there a clear wake-up call? Which key KPIs helped you decide to step away from handling sales yourself? How did your team respond when you began delegating more, and did you get any feedback about micromanaging? What led you from a career in sports management to launching a home care business? How do the resilience and focus you gained in athletics translate to entrepreneurship? What are the biggest health disparities you aim to address, and how do your franchises help bridge those gaps? Could you clarify the difference between ‘home care’ and ‘home health,’ and why does that distinction matter? Why do some families wait too long to seek help, and how can people avoid that mistake? What advice would you offer to adult children who find themselves caring for aging parents, especially when roles reverse?
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Dec 23, 2024 • 1min

Off for 2 Weeks; Special Kindle Book Price

I’m taking the next two weeks off, but I’ll be back with new episodes on January 6th.   Please check out the back catalog of episodes!   If you’re looking for something to read over the holidays, my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation (that contains many stories and lessons learned from my guests… and my own career) is available for a special price — the Kindle format is just $2.99 (and equivalent prices around the world). Visit Amazon in your country, or go to mistakesbook.com to learn more and to get a free preview. Merry Christmas and Happy Holidays!
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Dec 16, 2024 • 46min

Lessons in Intellectual Property and Self-Trust with Plagiarism Expert Jonathan Bailey

My guest for Episode #289 of the My Favorite Mistake podcast is Jonathan Bailey, founder of PlagiarismToday.com. He’s also a Copyright and Plagiarism Consultant at CopyByte, with background and education in Journalism.  Episode page with video, transcript, and more He’s spoken at conferences worldwide, including four of the International Plagiarism Conferences, three SXSWi Conferences, and much more. He’s also been featured in countless publications, including The Boston Globe, The Guardian, PBS MediaShift, The New York Times, and the BBC, to name a few. In today's episode, Jonathan discusses his journey as a leading voice in copyright and plagiarism consulting. He shares insights into the challenges of protecting intellectual property in the digital age, offering practical advice on addressing online plagiarism, copyright infringement, and related issues. Jonathan reflects on a career-defining mistake where he made a fear-driven decision to take an exclusive job, which ultimately led him to realize the importance of betting on himself. The conversation also spans topics such as effective ways to handle plagiarism, the role of proper attribution, and the differences between copyright and plagiarism, offering valuable lessons for content creators and businesses navigating intellectual property challenges. Questions and Topics: What is your favorite mistake? What is your best definition of plagiarism in both academic and business contexts? How do you handle gray areas in plagiarism, such as overly close paraphrasing or using someone’s ideas without credit? What inspired you to start Plagiarism Today? What advice would you give to content creators dealing with websites that copy their work without permission? How does the DMCA process work for addressing online copyright infringement? What mistakes do people make in assuming online content (like photos or videos) is free to use? Can you explain the difference between “free” and “royalty-free” content? How can podcasters or creators avoid legal pitfalls when using music or other media? Are there connections between your haunted house work and intellectual property issues, such as using copyrighted characters? Why is copying and pasting content on platforms like LinkedIn or Threads a problem, even when attribution is provided? What steps can platforms like LinkedIn take to address copyright infringement? How should creators respond to claims that unauthorized use of their work is "helping give it exposure"?
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Dec 12, 2024 • 4min

Randy Scott of ESPN: The Live TV Blunder That Became His Favorite Mistake

My guest for this bonus episode of the My Favorite Mistake podcast is ESPN anchor Randy Scott. He shares a hilarious yet humbling story from his early days on live television. Reflecting on an on-air blunder during Highlight Express, Randy reveals how the moment taught him resilience, the power of adaptability, and the importance of laughing at yourself. Join us as Randy takes us behind the scenes at ESPN and shares valuable lessons learned from his favorite mistake! See video, transcript, and more  
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Dec 9, 2024 • 45min

From CIA to CEO: Rupal Patel on Leadership, Resilience, and Owning Your Weird

My guest for Episode #288 of the My Favorite Mistake podcast is Rupal Patel - she’s a former CIA analyst turned serial entrepreneur, who has embarked on an unconventional journey from military briefing rooms in jungles to corporate boardrooms and international stages.  Episode page with video, transcript, and more Her newly released book, From CIA to CEO: Unconventional Life Lessons for Thinking Bigger, Leading Better, and Being Bolder, is not just a memoir but a comprehensive ops manual and tradecraft toolkit for leaders and entrepreneurs.  Serving primarily under President George W. Bush after 9/11, she became an intelligence expert on Afghanistan. She advised Four-Star Generals, earned War Zone Service Medals, and was recognized by the CIA Director for “superior support to the President of the United States.” After leaving the CIA, she earned her MBA and started her first award-winning business over ten years ago. Rupal is a sought-after international speaker and corporate advisor who has spoken in front of thousands and delivered leadership and talent development programs for Fortune 500 companies around the globe and the White House. In this episode, Rupal shares her journey from briefing four-star generals in war zones to advising Fortune 500 companies in boardrooms. She reflects on a defining moment at the CIA, where a false accusation taught her the importance of standing up for herself and overcoming self-blame. Rupal discusses lessons in leadership, the value of emotional intelligence, and the power of “tactical ignorance” in decision-making and problem-solving. She also explores how owning one’s uniqueness—what she calls “owning your weird”—can unlock potential and authenticity in leadership and life. Questions and Topics: What’s your favorite mistake, and what did you learn from it? How did the accusation from your supervisor affect your working relationship? Did that experience lead to your decision to leave the CIA? What motivated you to join the CIA, and how did that opportunity come about? How did your CIA experience shape your transition into business and leadership? What CIA methods or mindsets do you think are most applicable to business strategy? How do you balance strategic planning with the unpredictability of real-world situations? Can you explain the concept of “tactical ignorance” and its role in decision-making? What advice do you have for leaders or entrepreneurs facing setbacks or mistakes? What inspired you to write From CIA to CEO, and what was the writing process like? Did you need CIA approval to share details in your book? What does “owning your weird” mean to you, and why is it important for leadership?
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Dec 2, 2024 • 46min

Learning from Havana: CEO Steven L. Blue’s Reflections on Mistakes & Success

My guest for Episode #287 of the My Favorite Mistake podcast is Steven L. Blue, the CEO of Miller Ingenuity, a global manufacturer and supplier of railroad parts and high-technology rail safety systems and services. Episode page with video, transcript, and more He’s a recognized expert in business transformation. With 50 years of experience leading companies across diverse industries like manufacturing and publishing, Steve has a proven track record of turning businesses around and driving massive profit increases. A best-selling author and regular media personality, Steve is also a sought-after keynote speaker who has spoken at prestigious venues like Harvard Business School, The United Nations, and Carnegie Hall. His leadership insights have been featured in major outlets like The Wall Street Journal, Fox Business, Forbes, and CNBC. In this episode, we dive into the pivotal lessons learned from mistakes, exploring how past successes can plant the seeds for future missteps. Steve shares his story of a bold but ultimately flawed business venture in Cuba, unpacking how ego and faulty assumptions led to failure—and valuable insights. We discuss the importance of testing assumptions, inviting challenges from peers and boards, and fostering a culture that learns from, rather than fears, mistakes. Steve also highlights the transformation of Miller Ingenuity, offering wisdom on leadership, rebranding, and building a culture of continuous improvement that empowers employees to innovate and adapt. This conversation is rich with reflections on the intersection of humility, risk-taking, and the resilience required to navigate today’s business landscape. Questions and Topics: What is your favorite mistake, and what did you learn from it? What was the event at Carnegie Hall where you spoke? How did you approach navigating the challenges of broadcasting from Cuba? Why do you think there was low interest in the U.S. for the Cuba broadcast? What lessons did you take away about making assumptions in business? How do you accurately forecast interest in new ventures? What role does ego play in decision-making, and how can it lead to mistakes? Why is failure an important part of learning and eventual success? How do you test assumptions before making significant investments? What’s the role of a board of directors in challenging and validating assumptions? How do you navigate resistance to new ideas within your team or board? What was the process behind rebranding Miller Ingenuity? How did you ensure the rebrand was successful and aligned with your business goals? What role does culture play in Lean manufacturing at Miller Ingenuity? How do you foster an environment where employees feel safe admitting mistakes? What’s your approach to hiring and ensuring cultural fit within your teams? How do you balance empowering teams with stepping in during a crisis? What leadership attitudes are most likely to lead to business disasters? What steps do you take to prevent and respond to unforeseen disasters? What advice would you give to other leaders about sustaining a culture of continuous improvement?
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Nov 25, 2024 • 41min

Nancy Ho on Losing $300K in 5 Months: Lessons on Overcoming Failure, Life Purpose, and Work-Life Integration

My guest for Episode #286 of the My Favorite Mistake podcast is Nancy Ho, a distinguished Life Strategist, Clarity Messenger, and State of Mind Specialist with over 26 years of experience guiding individuals toward holistic success.  Oops! The original audio file was not playing properly due to an editing error. My mistake! Episode page with video, transcript, and more Throughout her illustrious career, Nancy has empowered over 10,000 clients, including C-Suite executives, mid-level managers, and business owners, to navigate the intricate balance between professional achievement and personal fulfillment.   She’s co-author of the book Success Redefined with Jack Canfield. In today's episode, Nancy shares the story of her favorite mistake—losing $300,000 in just five months pursuing a lifelong dream of opening a wine bar. She reflects on the critical lessons she learned about the importance of due diligence, trusting gut instincts, and recognizing misaligned partnerships. Nancy discusses how this experience shaped her approach to coaching, helping clients uncover their life purpose, navigate the paradox of professional success, and integrate work and personal fulfillment. She offers practical strategies for managing stress, addressing incomplete tasks, and shifting from fear-based thinking to resilience and clarity. Nancy’s insights provide inspiration and actionable advice for anyone striving to align their career, values, and sense of purpose. Questions and Topics: What is your favorite mistake? What were some of the biggest challenges you faced during this venture, and how did you handle them? What lessons did you learn from this experience, and how do you apply them in your work today? Do you have any regrets about walking away from the business? What is your life purpose, and how do you help others articulate theirs? What do you mean by the “professional paradox,” and how do you help clients facing career and life challenges? How do you approach unraveling the root causes of professional struggles for your clients? What strategies do you recommend for managing stress caused by incomplete tasks? How do you help clients shift from fear of failure to a mindset of resilience and growth? How has this mistake influenced your approach to life and business coaching?
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Nov 21, 2024 • 10min

Bonus: Janet Polach, Ph.D. on The Strategic Leader’s Mindset, Her New Book

Welcome back to My Favorite Mistake! In this bonus episode, host Mark Graban reconnects with returning guest Dr. Janet Polach, a retired U.S. Marine Corps lieutenant colonel and PhD in organizational development. Janet, who previously appeared on Episode 175, shares insights from her new book, "The Strategic Leader's Mindset: Unlocking the Keys to Success." This book offers actionable strategies for executives making the challenging shift to strategic leadership roles. Janet's website: https://janetpolach.com/ In this conversation, Janet explores key concepts such as embracing ambiguity, strengthening internal and external relationships, and the importance of setting aside dedicated time to develop strategic thinking. She dives into the practical tools and exercises included in each chapter to help leaders take action on what they learn.   Tune in to hear how Janet's approach to writing has evolved, her lessons on strategic leadership, and why it’s essential to engage with peers across industries to drive innovation and insight. Plus, get a glimpse into Janet’s favorite leadership lessons, from “leaning into ambiguity” to harnessing outside perspectives for organizational success. If you’re an aspiring or seasoned leader, this episode is packed with valuable advice. And if you missed her original episode, catch Janet's "favorite mistake" story in Episode 175 at https://www.markgraban.com/mistake175  
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Nov 18, 2024 • 39min

The Dangers of Overtraining: Jure Koscak’s Path to Self-Awareness and Healing

My guest for Episode #285 of the My Favorite Mistake podcast is Jure Koscak, a former professional table tennis player who competed for 15 years at the highest levels. EPISODE PAGE WITH VIDEO, TRANSCRIPT, AND MORE Alongside his athletic career, Jure pursued a deep interest in sports psychology, which eventually led him to earn a Ph.D. in physical education. For the past 15 years, he has specialized as a high-performance mental coach, working with over 50 professional athletes across various sports, as well as more than 1,000 private clients. Jure is a polyglot, fluent in six languages, including Slovenian, English, Spanish, German, Serbo-Croatian, and French. His diverse background and experience allow him to connect with a wide range of clients, helping them not just to survive but to thrive in both their sports careers and personal lives. In this insightful conversation, Jure shares his favorite mistake—his hip injury, which he attributes to a combination of arrogance and overtraining. Despite his professional success, Jure reflects on how he neglected the early warning signs from his body, overworked himself, and disregarded the balance necessary to sustain long-term performance. This mistake, which eventually led to a debilitating hip injury, forced him to confront the importance of listening to his body and respecting its limits. Jure also discusses his transformation from athlete to coach, explaining how he now uses his experiences to help others avoid the same pitfalls. The episode explores the mind-body connection, overtraining, chronic pain, and how unresolved emotional issues can manifest physically. Jure introduces the AEQ Method, a somatic approach that helps individuals reconnect with their bodies, reduce chronic pain, and elevate emotional maturity. His goal is to empower athletes and individuals to become more self-aware, both mentally and physically, so they can perform at their best without sacrificing long-term health. Questions and Topics: What would you say is your favorite mistake? How would you say injuring your hip was a mistake? Did your hip injury occur during your peak in table tennis? Did that injury end your career? Was there a moment when you realized you weren’t listening to your body, or had you been aware of the mistake earlier? Can you explain the AEQ Method and how it helps people? How did you transition into coaching non-athletes? How do people find you—are they seeking balance, dealing with pain, or something else? Why do people self-sabotage, and is it tied to trauma or fear? Why do people continue with behaviors they know are harmful? How did helping 1 million people with chronic pain become your mission? How much of positivity is personality versus something we can develop and learn?

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