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The Human in the Loop: What's it like to work in the AI supply chain?
Apr 19, 2024
Experts in AI systems and tech labor discuss the evolving jobs in the AI industry, labor conditions, and who benefits. Topics include content moderation challenges, AI supply chain labor issues, and the human cost of consumer technology. Personal experiences and advocacy for better labor standards are highlighted.
39:52
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Quick takeaways
- Tech industry's labor shift to lower-skilled workers reflects cost-efficient strategy aligned with investment-driven economic structures.
- Content moderators face psychological trauma due to exposure to disturbing content, highlighting need for better support and working conditions.
Deep dives
The Evolution of Tech Industry Attitudes Towards Labor
The tech industry's approach to labor has shifted over the past two decades from highly-paid, well-treated technical workers to a broader range of employees, including lower-skilled workers like janitors and facility managers. Companies have increasingly adopted the practice of hiring workers through third-party agencies, allowing them to distance themselves from direct employment responsibilities. This shift reflects a more cost-efficient strategy that aligns with investment-driven economic structures.
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