Join Remco Broekmans, a BI and data routing expert, and Marco Wobben, an information modeling specialist, as they dissect why data projects often fail. They argue it’s not about the tech, but the crucial need for effective communication and understanding of business needs. Discover the striking case of the Dutch Railroad's 18-year information program, illustrating the differences in project mindsets between Europe and the U.S. They also explore AI’s role, suggesting it should assist rather than replace human insight in data-driven endeavors.
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insights INSIGHT
Communication Trumps Pure Tech
Data work success depends more on communication than on technical skill.
Translate business language into models, not the other way around.
insights INSIGHT
Abstraction Can Break Shared Meaning
Abstract modeling patterns (like "party") can obscure business meaning.
Over-abstraction creates extra work and disconnects IT from users.
volunteer_activism ADVICE
Prefer Concrete Business Terms
Model as concretely as business terminology allows instead of inventing generic placeholders.
Use the business's words (customer, employee) to avoid translation overhead and errors.
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In this discussion, I sit down with data veterans Remco Broekmans and Marco Wobben to explore why so many data projects fail. They argue that the problem isn't the technology, but a fundamental misunderstanding of communication, culture, and long-term strategy.The conversation goes deep into the critical shift from being a "hardcore techie" to focusing on translating business needs into data models. They use the classic "involved party" data modeling pattern as a prime example of how abstract IT jargon creates a massive disconnect with the business.Marco shares a fascinating (and surprising) case study of the Dutch Railroad organization, which has been engaged in an 18-year information modeling "program" - not a project - to manage its immense complexity. This sparks a deep dive into the cultural and work-ethic differences between the US and Europe, contrasting the American short-term, ROI-driven "project" mindset with the European capacity for long-term, foundational "programs".Finally, they tackle the role of AI. Is it a silver bullet or just the latest shiny object? They conclude that AI's best use is as an "intern" or "assistant", a tool to brainstorm, ask questions, and handle initial prototyping, but never as a replacement for the deep, human-centric work of understanding a business.Timestamps:00:00 - Introduction01:09 - Marco Wobben introduces his 25-year journey in information modeling.01:56 - Remco Broekmans reintroduces himself and his focus on the communication aspect of data.03:22 - The progression from hardcore techie to focusing on communication over technology.08:16 - Why is communication in data and IT projects so difficult? 09:49 - The "Involved Party" Problem: A perfect example of where IT communication goes wrong with the business.13:35 - The essence of IT is automating the communication that happens on the business side.18:39 - Discussing a client with 20,000 distinct business terms in their information model.21:55 - The story of the Dutch Railroad's 18-year information modeling program that reduced incident response from 4 hours to 2 seconds.27:25 - Project vs. Program: A key mindset difference between the US and Europe.34:18 - The danger of chasing shiny new tools like AI without getting the fundamentals right first.39:55 - Where does AI fit into the world of data modeling? 43:34 - Why you can't trust AI to be the expert, especially with specialized business jargon.47:18 - The role of risk in trusting AI, using a self-driving car analogy.53:27 - Cultural differences in work pressure and ethics between the US and the Netherlands.59:29 - Why personality and communication skills are more important than a PhD for data modelers.01:03:38 - What is the purpose of an AI-run company with no human benefit? 01:11:21 - Using AI as an instructive tool to improve your own skills, not just to get an answer.01:14:12 - How AI can be used as a "sidekick" to ask dumb questions and help you think.01:18:00 - Where to find Marco and Remco online
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