Avoiding and collaborating, two of the five TKI conflict modes

The TKI describes five different approaches to conflict. And those five are always available to each of us. They are accommodating, avoiding, collaborating, competing, and compromising.   Visualize a vertical axis of assertiveness, the extent to which someone tries to satisfy their own needs. Along the horizontal axis, the degree of cooperativeness is shown: that is the extent to which a person tries to satisfy the other person’s needs. 

Avoiding appears on the bottom right of the image – very low on assertiveness and, also, very low on cooperativeness. 

Collaborating is both assertive and cooperative, landing at the opposite spot, diagonally, across the image.

The TKI model does not suggest that one style is always better than another. Instead, the point is to better understand what we do well and what we do often. And then to consider how well our approaches to conflict are serving us.

Learn more here: https://kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki/

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

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