167. Making the Case for Rapid Medical Record Distribution Through Automation

In this episode, Michael Marchuk talks with Pawan Jadhav, CEO of Lateetud and Anna Twomey from SS&C Blue Prism about the changes necessary to build a rapid-distribution of healthcare records to support both patient care, but also payer and provider revenue-cycle management.

Medical records are forever being lost, forgotten, or missing just when we need them most. Kids need medical records for sports, school, and recreational activities. Adults need medical records for health and wellness; Some for medication refills and still others need them to work, travel or for medical research. Payer organizations need medical records to approve medications and procedures, etc. But, the disparity between clinical systems of record make it difficult to easily obtain copies of medical records if you need them quickly.

The medical records "Med-Rec" solution is created using digital labor to extract useful information from forms, documents and electronic medical systems to provide our constituents with the records they need using robotic enabled data processing. Privacy and Security are our priority as we extract, validate and submit your protected health information with touchless precision. In this podcast you will learn how Payer and Provider systems are delivering medical records to consumers across the healthcare eco-system without manual dependencies.

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Here’s what we talked with Pawan and Anna about:

* How medical records can be difficult to send between providers and payers, which can impact patient care

* Why it's advantageous to engage AI to decode the information quickly from patient's medical records

* How digitization and automation can improve the experience for patients, providers, and payers while lowering costs and improving the patient's care options

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