Introduction of Generative AI in Government Services

The Government of Canada is launching its first generative AI chatbot, known as Hankpal, aimed at improving service delivery in the agricultural sector. This initiative evolved from the Public Service Data Challenge, which encouraged public servants to harness data for better outcomes. The chatbot will enhance user access to various federal, provincial, and municipal programs available for farmers, allowing for interactive queries like identifying resources for specific crops. This project signifies a significant step towards utilizing AI to make information more accessible, ultimately aiming to improve public service efficiency.