Digital Transformation Podcast
Implementing AI and ChatBots for the Government of Canada
Feb 1, 2024
Steve Rennie, Director of AI and Intelligent Automation Initiatives for the Government of Canada, shares his journey from journalism to leading AI initiatives. He discusses the launch of Canada’s first generative AI chatbot, Hankpal, aimed at aiding the agricultural sector. The conversation dives into the ethical implications of AI, collaboration with diverse groups, and the challenges of digital transformation in public service. Rennie emphasizes the need for responsible AI use and the importance of engaging stakeholders through innovative approaches like hackathons.
24:46
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Quick takeaways
- The Government of Canada is launching its first generative AI chatbot, Hankpal, to enhance service delivery for farmers.
- Ethical AI usage is prioritized through policy frameworks and collaboration to ensure transparency and representation in government projects.
Deep dives
Introduction of Generative AI in Government Services
The Government of Canada is launching its first generative AI chatbot, known as Hankpal, aimed at improving service delivery in the agricultural sector. This initiative evolved from the Public Service Data Challenge, which encouraged public servants to harness data for better outcomes. The chatbot will enhance user access to various federal, provincial, and municipal programs available for farmers, allowing for interactive queries like identifying resources for specific crops. This project signifies a significant step towards utilizing AI to make information more accessible, ultimately aiming to improve public service efficiency.
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