

How behavioural psychology is shaping workspace
30 snips Sep 12, 2025
Susan Carruth, a partner at 3XN renowned for her innovative workspace designs, and Mike Wiseman, Head of Campuses at British Land, discuss the evolution of office environments. They highlight how behavioral psychology influences design to enhance employee well-being and productivity. The conversation delves into the importance of neurodiversity and flexible spaces that cater to various needs. They also touch on the changing landscape of workplace demand, driven by generational values and the shift towards quality office environments post-pandemic.
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Office Purpose Became Strategic
- Mike Wiseman says offices moved from automatic decisions to strategic choices focused on purpose and culture.
- Developers now prioritise people-centric design rather than just technical specs.
Three Layers Of Workspace Impact
- Susan Carruth outlines three layers: function, physiological, and psychological in workspace design.
- Addressing all three improves enjoyment, performance, and well-being at work.
Offer Diverse Settings For Collaboration
- Provide diverse atmospheres and a spectrum of settings for different collaboration types.
- Include informal, passive social and large-group spaces to match varied needs.