Creating More Resilient Supply Chains

Willy Shih, a Harvard Business School professor and expert on supply chains, discusses the vulnerabilities exposed by the COVID-19 pandemic. He highlights how just-in-time manufacturing processes led to significant shortages and emphasizes the necessity for companies to rethink their supply chain strategies. Shih advocates for mapping supply chains to uncover hidden risks and the importance of diversification and technological advancements. His insights underscore the need for resilience in a post-pandemic world, balancing efficiency with consumer expectations.