Swifties and Drake fans’ beef with Ticketmaster

The price of concert tickets has risen dramatically – with some tickets costing thousands of dollars. Ticketmaster, which controls a huge proportion of the market, has come under fire recently for some of its practices, like dynamic pricing and murky service fees. It’s now the subject of a proposed class action lawsuit in Quebec.

The Globe’s Josh O’Kane has been covering concerns around Ticketmaster for years. He’s here to explain what’s going on with the company, how Ticketmaster got such a stranglehold on the market, and what it means for the music industry.

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