Inside Aesthetics

Dr Kate Jameson - 'The Business of Injecting (Chapter 5)' #195

Jan 19, 2023

01:22:13

Episode 195 hosts Dr Kate Jameson, a Cosmetic Physician from Perth, Western Australia.

Kate originally trained in Emergency Medicine before specialising as a GP. In 2018 her founded 'Youthlab' with her husband, now a leading aesthetic clinic. Over the past 4 years Youthlab now has grown to three clinics and there are future plans to expand even futher by moving inter-state.

In Chapter 5 of 'The Business of Injecting' episodes, we get an insight into how one of Australia's leading boutique clinics was created and then scaled.

We explore:

- Kate's background & pathway into injecting

- Insight into the injectables market in Western Australia

- The challenges of transistioning from General Practice to being a business owner?

- How the brand 'YouthLab' came about

- The Youthlab business plan

- How to provide a 5 star customer service

- The injectable patient journey

- How Youthlab onboard staff and develop a culture amongst their team

- How to motivate & incentivise staff

- What services Youthlab doesn't offer and why

- Kate's tranisition from injector to team leader