Ep 12 - Improving Your Client Communication Skills with Dr. Kerry Mitchell

What does successful client communication look like? It involves active listening, foregoing judgment and assumptions, and clear direction. University of Denver assistant teaching professor Dr. Kerry Mitchell guides listeners on being present for your clients during COVID-19, “selling the why” during difficult conversations, and being aware of verbal triggers.  

The episode is sponsored by:

 

Yomassage

 

Anatomy Trains