Investment Management Operations

Melissa Dickerson, MD Operations & CFO – Genstar Capital (EP.50)

Apr 29, 2025
Melissa Dickerson, Managing Director of Operations and CFO at Genstar Capital, shares insights on private equity operations. She discusses the firm's strategy of maintaining a single office while diversifying revenue through product expansion. The conversation explores how the industry has adapted to global LP needs, the evolution of portfolio company management, and the shift to specialized models in talent management and finance. Melissa also reflects on her career journey and highlights the importance of culture and proactive communication in private equity leadership.
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ANECDOTE

From Deloitte Audit to PE Controller

  • Melissa Dickerson transitioned from Deloitte auditing into private equity by becoming a controller for a private equity client she audited.
  • Her combination of financial and liberal arts education helped her deeply understand businesses across industries and solve complex problems.
INSIGHT

Culture Defines Genstar's Success

  • Genstar Capital emphasizes a collaborative, humble culture prioritizing team success over individual achievements.
  • This cultural focus helps maintain unity and entrepreneurial spirit despite growth.
ADVICE

How to Find Good Hires

  • Hire individuals who are genuine, team-oriented, and self-motivated with a conscientious work ethic.
  • Use thorough diligence including situational questions and multiple interviews to assess candidate fit and approach to work.
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