

Beyond Rooms: Unlocking F&B’s Power in Hotel Profitability
Nov 13, 2024
09:46
In this episode, Anthony Torres, one of the hospitality industry's top food and beverage leaders, shares why food and beverage (F&B) is a crucial component of hotel businesses and how it can significantly impact overall profitability and guest satisfaction.
Listen now to learn:
- The complexities and challenges of managing F&B in a hotel setting.
- The importance of understanding the economics and financial side of F&B.
- How to balance costs, labor, and guest expectations in F&B operations.
- The role of F&B in creating a compelling destination for guests.
- Key performance indicators (KPIs) to monitor for F&B success.
- The benefits of integrating guest experience scores from various sources.
Also, see our other episodes with Anthony:
- Lessons from Starwood, Kimpton, and IHG in F&B Leadership
- Why Hotel F&B is the Ultimate Creative Canvas
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands