Creative Agency Account Manager Podcast

How to productise your agency’s value, with Brian Kessman

Jul 23, 2024
Founder of Lodestar Agency Consulting, Brian Kessman, discusses transitioning to a value-led revenue model in agencies, emphasizing productizing agency value, restructuring teams for client problem-solving, and utilizing key performance indicators. The conversation includes insights on the impact of time sheets, customizing solutions, and transitioning to a transformational agency model.
Ask episode
AI Snips
Chapters
Transcript
Episode notes
INSIGHT

Commoditization And AI Pressure

  • Brian Kessman says agency commoditization has driven declining fees, burnout, and unsustainable workloads.
  • He argues AI accelerates the need for agencies to rethink time-based models to survive and stay valuable.
INSIGHT

Three Common Value-Led Revenue Models

  • Brian outlines three common value-led revenue models: value-based, performance-based, and output-based.
  • He highlights adoption rates and specific drawbacks that make each model imperfect on its own.
INSIGHT

Procurement Still Commoditizes Deliverables

  • Brian explains procurement uses benchmark databases to compare deliverable prices and will push agencies to lower fees.
  • He warns that selling a bare deliverable keeps the conversation on price instead of business outcomes.
Get the Snipd Podcast app to discover more snips from this episode
Get the app