6min chapter

Creative Agency Account Manager Podcast cover image

How to productise your agency’s value, with Brian Kessman

Creative Agency Account Manager Podcast

CHAPTER

Structuring Teams for Client Problem-Solving in Agencies

The chapter delves into the reorganization of agency models into planning and delivery teams tailored to address clients' challenges, particularly in manufacturing for product launches. It highlights the transition to Agile practices, team leader roles, and a shift towards effectiveness as a primary performance metric, streamlining the workflow and emphasizing strategic over administrative roles.

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