Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Breaking Knowledge Silos Through Strategic Skill Sharing | Joelle Tegwen

4 snips
Jul 16, 2025
Joelle Tegwen is a Scrum Master who helps teams craft high-quality products with a focus on sustainability. In this discussion, she shares her journey of dismantling knowledge silos within her team, utilizing a skills matrix and a unique teacher-student model. This approach not only accelerated new developers' productivity but also boosted collaboration and innovation. Joelle reveals how fostering an environment of skill sharing can transform team dynamics and enhance overall performance, turning challenges into valuable learning opportunities.
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ANECDOTE

Breaking Knowledge Silos with Skills Grid

  • Joelle introduced a skills grid and a teacher-student model to break knowledge silos in a distributed medical application team.
  • Senior experts coached new developers without coding, which initially frustrated them but later led to shared learning and improved code quality.
INSIGHT

Focused Change Sparks Bigger Shifts

  • Solving a focused problem like knowledge sharing can inspire broader change in organizations.
  • Initially small improvements can build momentum for bigger organizational transformations.
ADVICE

Use Skills Grid for Team Reorganization

  • Use a skills grid to enable self-selection when reorganizing large teams.
  • Mix experienced and new members from different locations on teams to cover knowledge gaps effectively.
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