Lauren Holland and Mie Yamashita unpack one of the most misunderstood dynamics in scaling real estate teams: the relationship between team leaders and their admin. With brutal honesty and strategic clarity, they expose why leadership—not operations—is often the real reason your systems are breaking. Whether you’re overwhelmed, burned out, or blaming a struggling admin, this episode delivers the mindset shifts and tactical tools you need to reset the foundation. Learn how to build systems people can rise into, how to align your vision with execution, and why scaling with clarity always beats hustle.

Chapters:

00:00:00 - How Leaders Sabotage Their Own Admins
00:00:36 - Quick Welcome, Big Truths
00:00:45 - The Real Power Behind Leader-Admin Synergy
00:02:02 - Ownership Starts with Expectations
00:03:09 - Speak Clearly or Spiral: Why Clarity Wins
00:05:15 - Don’t Hire Cheap—Hire Right
00:06:54 - What’s Actually in Their Lane?
00:11:18 - The Feedback Loop Most Teams Miss
00:19:04 - Tech + Systems = Freedom (If You Let Them)
00:25:42 - It Ends Where It Started: You

Links and Resources:

Reside Platform
Reside Platform Website
Lauren Holland on LinkedIn
Mie Yamashita on LinkedIn

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This One Leadership Mistake Is Sabotaging Your Team