In which we meet Squirrel's client Mr. Why, who wants to know the reasoning behind requests he gets but never actually asks, and we describe how this pattern holds back agile teams and how to break out of it. Surprisingly, lawyers feature prominently in this episode, as both positive and negative examples of effective "why" communication!
SHOW LINKS:
- Lawyers don't ask "why?": https://aqrlaw.ca/blog/five-questions-you-should-never-ask-on-cross-examination
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