CFPB Director Rohit Chopra on junk fees, the new AVM rule and more
Jul 2, 2024
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CFPB Director Rohit Chopra discusses junk fees, the new AVM rule, and the public orders registry. Topics include lender views on fees, consumer protection challenges, CFPB rule on AVMs, reporting repeat offenders, regulation of non-banks, and technology risks in finance.
Mortgage lenders struggle with passing junk fees to borrowers in high-interest rate environment.
Balancing technology in AVMs crucial for accurate appraisals and consumer protection amidst market consolidation.
Deep dives
Impact of High Mortgage Rates and Home Prices on Lenders
The podcast discusses the challenges faced by mortgage lenders due to high mortgage rates and home prices impacting their volumes and profits. The focus on closing costs and labeling some costs as junk fees has raised concerns among lenders who express struggles in passing on additional fees to borrowers. The high interest rate environment adds further pressure on lenders, potentially leading to market consolidation and reduced choices for borrowers.
Role of Technology in Mortgage Lending and AVMs
The discussion shifts towards the role of technology, particularly automated valuation models (AVMs), in the mortgage industry. Emphasis is placed on ensuring accuracy and minimizing biases in algorithmic-based appraisals to enhance the valuation process. Concerns are raised regarding the increasing consolidation of technology providers and the potential negative impact on consumers. The podcast highlights the need for balance in leveraging automation to benefit both consumers and lenders.
Addressing Repeat Offenders and Enhancing Consumer Protection
The podcast explores the introduction of a public orders registry to track repeat offenders in the financial industry, aiming to curb scams and protect consumers. The importance of containing repeat offenders to maintain consumer trust is highlighted, emphasizing the role of increased regulation for non-depository players. The conversation also delves into potential risks within the shadow banking system and the impact of technology outages on the mortgage industry and broader economy.
On today’s episode, Editor in Chief Sarah Wheeler talks with CFPB Director Rohit Chopra about junk fees, the new AVM rule, the public orders registry and more.
The HousingWire Daily podcast examines the most compelling articles reported across HW Media. Each morning, we provide our listeners with a deeper look into the stories coming across our newsrooms that are helping Move Markets Forward. Hosted and produced by the HW Media team.