

Office English: Mistakes
Feb 24, 2025
Mistakes in the workplace are inevitable, and acknowledging them is crucial. Discover practical phrases for admitting errors and effective strategies to communicate with clients. Empathy, understanding, and solutions like discounts help mend relationships after mishaps. Learn how to transform mistakes into opportunities for growth through debriefing and reflection. Rebuilding trust with both colleagues and clients is essential, and clear communication plays a key role in this process.
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