The Next Big Idea Daily Why Your Team Sucks — And How to Fix It
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Jul 29, 2025 Discover the secrets behind top-performing teams with insights from organizational psychologist Vanessa Urch Druskat. Learn why hiring superstars isn't the solution, but fostering emotionally intelligent norms is crucial. The discussion emphasizes the importance of leaders in creating supportive environments that boost collaboration and motivation. Packed with research and practical examples, this conversation reveals how emotional intelligence can transform team dynamics for better performance.
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Norms Trump Star Talent
- High-performing teams rely on team norms rather than star individuals for success.
- Intelligence and personality poorly predict team contribution compared to adopted team behaviors.
Emotions Drive Teamwork
- Team norms impact emotions like trust and motivation by influencing feelings of respect and belonging.
- Neuroscience shows humans crave acceptance, driving teamwork effectiveness through community support.
Create Emotionally Intelligent Norms
- Leaders should intentionally create emotionally intelligent norms and routines to ensure collaboration.
- Relying on natural generosity and social skills without deliberate norms limits team effectiveness.
