HBR On Leadership

Sharing Personal Information Can Build Trust on Your Team — If You Do It Right

16 snips
May 1, 2024
Lisa Rosh, assistant professor at Yeshiva University and co-author of 'Be Yourself But Carefully,' discusses the delicate art of self-disclosure in leadership. She highlights how sharing personal information can enhance trust within teams, while warning against oversharing for approval. Rosh underscores the importance of timing, substance, and cultural sensitivity when revealing personal stories. Through compelling case studies, she demonstrates how thoughtful self-disclosure can transform team dynamics and facilitate collaboration, paving the way for effective leadership.
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ADVICE

Skillful Self-Disclosure

  • Use genuine self-disclosure to build trust.
  • Ensure disclosures fit the situation and further the task, avoiding self-promotion.
ANECDOTE

CNO's Self-Disclosure

  • A hospital CNO faced resistance to cost-cutting during reorganization.
  • Sharing her own downsizing experience, she built trust, enabling a quick cost-cutting plan.
ADVICE

Finding the Right Balance

  • Avoid oversharing or being an "open book."
  • Don't be too private; find a balance in self-disclosure.
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