Triple Win Property Management How To Create Processes For Property Management Success with Phil Owen and Gwenn Aspen
Sep 13, 2023
Phil Owen and Gwenn Aspen discuss the chaos season of summer and how property managers can improve operations during fall and winter. They emphasize the importance of predictable processes, root cause analysis, building future leaders, and creating a culture of problem-solving. The hosts also discuss accountability programs, open communication, and the tragic consequences of neglecting processes. They encourage listeners to invest in themselves and their business.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Introduction
00:00 • 2min
The Importance of Predictable Processes in Property Management
02:10 • 13min
The Power of Root Cause Analysis and Building Future Leaders
15:37 • 2min
Creating a Culture of Problem-Solving
17:56 • 10min
Designing and Executing an Accountability Program
27:28 • 11min
Addressing Problems and Creating Open Communication
38:18 • 8min
The Tragic Consequences of Neglecting Processes and Procedures
46:37 • 6min
Investing in Yourself and Your Business
52:10 • 2min