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Triple Win Property Management
How To Create Processes For Property Management Success with Phil Owen and Gwenn Aspen
Sep 13, 2023
Phil Owen and Gwenn Aspen discuss the chaos season of summer and how property managers can improve operations during fall and winter. They emphasize the importance of predictable processes, root cause analysis, building future leaders, and creating a culture of problem-solving. The hosts also discuss accountability programs, open communication, and the tragic consequences of neglecting processes. They encourage listeners to invest in themselves and their business.
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Quick takeaways
- Having well-defined processes and procedures can improve efficiency and reduce chaos in property management.
- Establishing a culture of accountability and problem-solving is crucial for property management teams.
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The Importance of Processes and Procedures
Having well-defined processes and procedures in place can help property management businesses improve efficiency and reduce chaos. The summer season is typically the busiest time for property managers, with multiple tasks and challenges to handle. However, the fall and winter months present an opportunity for property managers to reflect on what worked well and what didn't during the chaotic season and implement improvements. By establishing predictable processes and focusing on creating a positive tenant experience, property managers can reduce stress, increase efficiency, and enhance overall operations.
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Listen to the best highlights from the podcasts you love and dive into the full episode