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How To Create Processes For Property Management Success with Phil Owen and Gwenn Aspen
Triple Win Property Management
The Power of Root Cause Analysis and Building Future Leaders
This chapter explores the concept of root cause analysis and its role in problem-solving. They illustrate the process with the analogy of a conversation with a three-year-old, emphasizing the importance of asking 'why' to uncover the core issue. The chapter also highlights the importance of rules of engagement, recognition for problem solvers, and developing future leaders within the organization.
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