479: How to improve written communication skills

Let's discuss how to be better at communicating with our customers through the written word. 

I discuss:

• What are written communication skills
• Why are some so bad at this?
• How to improve written communication skills
• And more...

Check out Grammarly to help with your tone in written communication here: https://grammarly.go2cloud.org/aff_c?offer_id=182&aff_id=90143 (Affiliate link)

For an article on this topic: christophtrappe.com/written-communication-skills