Knowledge Cast by Enterprise Knowledge

Dawn Brushammar - Independent Knowledge Management Consultant & Programme Chair of KMWorld Europe

Aug 28, 2025
Dawn Brushammar, an independent KM consultant with over 25 years of experience from McKinsey to the Oprah Winfrey Show, shares her insights on knowledge management. She discusses the evolving role of librarians in a tech-driven world and the crucial relationship between KM and AI. Dawn emphasizes the importance of structured data for effective AI deployment and offers strategies for creating a knowledge-first organization. She previews her upcoming talk on library science at the Semantic Layer Symposium, highlighting its relevance in today’s AI landscape.
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ANECDOTE

Career Built On Organizing

  • Dawn tracked her path from political science to library school after enjoying law library research.
  • She has applied organizing principles across libraries, media, consulting, and even professional organizing for 25+ years.
INSIGHT

Library Skills Are AI Backbone

  • Librarianship skills form the backbone many AI solutions need because they've been doing taxonomy and tagging for decades.
  • Dawn stresses you cannot expect new AI tools to perform well without that preexisting foundation.
INSIGHT

KM Is Becoming Cross-Functional

  • Cross-functional collaboration is replacing siloed ownership of KM, data, and BI work.
  • AI projects accelerate that shift by pulling expertise from many parts of the organization.
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