The One Thing 435 When someone decides to leave your church (exit interviews for members)
Jan 19, 2026
25:11
Church members leave for all sorts of reasons, and how you respond can shape both their next steps and your church community. This episode explores what a thoughtful exit process looks like, even when departures are hard or messy.
Key
- Why churches often don’t track why members leave and how to start doing it
- Handling departures that feel personal or painful without taking it on yourself
- Conducting exit interviews that care for people while gathering useful insights
- Supporting those who stay behind and preventing gossip or resentment
- Celebrating departures when people leave for positive reasons, like mission or relocation
- Building a church culture where sending people out is expected, celebrated, and healthy
TOOLBOX:
Gaining by Losing by J.D. Greear
The Leader’s Journey by Jim Herrington, Trisha Taylor, and R. Robert Creech
CREDITS:
This episode was brought to you by Lending Hands Mortgage Brokers
The One Thing is brought to you by Reach Australia
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For ideas or questions please email resources@reachaustralia.com.au