Psychology of Customer Success The Hidden Cost of Task Switching
Do you struggle to stay productive amidst constant task switching?
Join Rachel as she delves into the major issue of task and channel switching. Discover what task switching is, why it's a significant problem in the customer success industry, and learn practical tips to minimize its impact.
From creating pockets of focus work to batch tasking and surprising tools, Rachel provides actionable strategies to help you achieve better results and feel less exhausted at the end of the day.
Chapters:
00:00:00 - Welcome to Psychology of Customer Success
00:01:17 - The reality of task switching
00:02:30 - Consequences of multitasking
00:04:20 - Invisible impact of task switching
00:06:00 - The cognitive cost of switching tasks
00:07:09 - Productivity loss from task switching
00:08:18 - Battling email and Slack distractions
00:10:50 - Strategies for focused work
00:14:22 - Optimizing your workday
00:18:11 - Tools and tips for better focus
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com
++++ATTENTION++++
🧑🏻🎓 The CS Leadership Academy is opening back up July 15!
Ready to stop figuring out CS leadership the hard way?
The Customer Success Leadership Academy VIP Notification List gets you early bird pricing (that's $250 off!) plus first access when enrollment opens.
No obligation to join! But you'll want that discount when you see what's inside...
CONNECT WITH RACHEL
Follow at:
LinkedIn
TikTok
Instagram
YouTube
WEBSITE